OVERVIEW

At Starseed Crystal Shop, LLC, we are committed to ensuring your satisfaction with our crystal products. Please take a moment to review our return/refund policy before making a purchase.

We do not honor refunds or returns for the purpose of taking advantage of new discounts and/or promotions.

Returns: Items may be returned within 30 days of receipt for a refund, provided they are in their original, sealed, and unused condition. Used products will not be accepted for return or refund. We do not refund original shipping costs, including packages where the shipping address was entered incorrectly, and will only cover the cost of returns for damaged/incorrect items.

REACTION & STORE CREDIT

We highly recommend inspecting your crystals upon receipt. In the event of any concerns or issues, please contact us. We may offer store credit in certain cases but do not provide refunds.

NEW WEBSITE DEALS

Refunds will not be issued for products purchased before newer website deals become available.

REFUND PROCESSING TIME

Once a return is processed, refunds may take 5-10 business days to reflect in your original payment method, subject to your bank's processing times.

At Starseed Crystal Shop, LLC, we reserve the right to exercise discretion in handling returns and refunds, ensuring fairness to all our customers. If you have any further inquiries or require assistance, please reach out to our customer service team at [Contact Email Address].

Please note that this policy is subject to change at our discretion without prior notice.

Thank you for choosing Starseed Crystal Shop, LLC for your crystal needs.